Flex support

Push-up and sit-up counter with live battles.

How does Flex count reps?

Flex watches you through the front camera and uses Apple's on-device pose tracking to follow your shoulders, elbows, hips and knees. A rep counts when you go through the full movement. Video never leaves your phone.

Where should I put my phone?

Stand it upright on the floor, leaning against a wall or a bottle, about 1 metre in front of you for push-ups (about 1.5 metres past your feet for sit-ups), so your whole body is in view. Tap "Watch the setup" in the app for a 15-second guide.

What is a verified rep?

A rep with good form (full depth, body in line). Only verified reps count on leaderboards, in competitions and in battles.

Reps aren't counting

Check the whole body is in frame, the room is well lit, and nothing bright is behind you. Hands down and body along the floor for push-ups; hips on the floor for sit-ups.

How do battles and challenges work?

Battles are live: both phones count at the same time. Challenges send a copy of one of your sets as a ghost; your friend races it whenever suits them and you get the result.

I'm not getting notifications

Allow notifications when Flex asks, or turn them on in Settings > Flex > Notifications, and check "Challenges & friends" is on in Me.

Someone is being abusive

Tap ••• on their name to report or block them. Reports reach us straight away and are reviewed within 24 hours.

What does Flex Pro include, and how do I cancel?

Counting, friends, leaderboards and accepting battles and challenges are free. Flex Pro (monthly or yearly) adds training plans, ghost races, sending challenges, timed sets, more battle modes, full stats and creating competitions. Manage or cancel it any time in Settings > Apple ID > Subscriptions; you keep Pro until the end of the period you paid for. Restore Purchases is on the Flex Pro screen.

How do I delete my account?

Me > Delete account. Your profile, workouts and everything else on our servers is deleted permanently.